Privacy Policy for LetzAsk

Last Updated: July 26, 2025

Thank you for using LetzAsk (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your information when you access or use our platform and website located at https://www.letzask.com (“Website”).

By using LetzAsk, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We collect minimal personal data necessary for account setup and service usage:

• Email Address: Collected during account registration and used for authentication and communication.
• Payment Details: Collected and processed securely via Stripe. We do not store your payment information on our servers.

1.2 Non-Personal Information

LetzAsk is a privacy-first platform. We do not use cookies or collect personal browsing behavior. We may collect anonymous usage data for analytics purposes, including:

• Visitor UUIDs stored locally via localStorage
• Trigger event interactions and question responses
• Page-level performance and engagement metrics

2. Purpose of Data Collection

We collect and use your data to:

• Provide access to the dashboard and widget functionality
• Authenticate users and secure access via email-based login
• Process one-time payments via Stripe
• Monitor system health and improve service reliability

3. Data Sharing

We do not share, sell, rent, or trade your personal information. Data is only shared with third-party services essential to our operations, including:

• Stripe for payment processing
• ForwardEmail for email-based authentication

4. Data Security

We implement industry-standard security practices including HTTPS encryption, API rate limiting, input sanitization, and public key-based authentication to protect your data.

5. Children's Privacy

LetzAsk is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us immediately.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date above and may notify you via email for significant changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: support@letzask.com

Thank you for trusting LetzAsk to gather insights while respecting your users' privacy.